Refund Policy

Introduction

This Refund Policy outlines the conditions under which Oviedo Accounting will provide refunds for our services. By using our services, you agree to be bound by the terms and conditions of this policy. We recommend that you read this policy carefully and contact us if you have any questions.

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General Information

A Refund Policy is a legally binding document that establishes the legal relations between Oviedo Accounting and our customers regarding how and if refunds will be provided. This policy is designed to comply with applicable consumer protection laws and help avoid legal claims from customers who are not satisfied with our services.

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Eligibility for Refunds

Oviedo Accounting provides professional services that are customized to meet the specific needs of each client. As such, we generally do not offer refunds once services have been rendered. However, we understand that there may be exceptional circumstances under which a refund may be warranted.

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Refund Conditions

Refunds may be considered under the following conditions:

1. Service Not Provided: If we fail to deliver the agreed-upon services due to our fault, you may be eligible for a full refund.

2. Service Deficiency: If there is a significant deficiency in the quality of the service provided, you may request a partial refund, which will be evaluated on a case-by-case basis.

3. Cancellation: If you cancel our services before any work has commenced, you may be eligible for a full refund minus any administrative fees incurred.

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How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to info@oviedoaccounting.com with the subject line "Refund Request" and include your full name, contact information, and details of the service purchased.

2. Reason for Refund: Clearly explain the reason for your refund request and provide any supporting documentation or evidence.

3. Review Process: Our team will review your request and respond within 10 business days. We may request additional information to process your request.

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Refund Approval

If your refund request is approved, we will process the refund within 10 business days. The refund will be issued to the original payment method used during the purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or credit card provider.

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Changes to This Policy

Oviedo Accounting reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

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Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

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Oviedo Accounting
Email: info@oviedoaccounting.com